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Contact Urban Gold Coast Window Cleaner
Frequently Asked Questions
This is where you will find most answers. If there should still be any questions left, please don't hesitate to contact URBAN for more info.

General

How much for window cleaning services?
STANDARD WINDOW CLEANING (GLASS ONLY)
Ground Level $4 Per Glass Pane or Piece
2nd Story and above $5 Per Glass Pane or Piece
THIS CLEAN INCLUDES A BASIC WIPE DOWN OF SCREENS AND TOWEL USED TO WIPE DRIPS FROM TRACKS. (POOL FENCING OR INTERNAL BALUSTRADE PRICED @ $4 PER PIECE)

DEEP CLEAN (GLASS TRACKS & SCREENS)
All Levels $6 Per Glass Pane or Piece
THIS CLEAN INCLUDES TRACKS VACUUMED AND DETAILED. WASHING OF SCREENS. (POOL FENCING OR INTERNAL BALUSTRADE PRICED @ $4 PER PIECE)
How do I count my window panes or glass pieces?
Firstly, what is a window pane?

A window is typically made up of more than one pane. A “pane of glass” is a piece of glass surrounded by a frame on all sides. You will want to count each individual pane of glass separately. Just remember that if a window is separated by a frame, it counts as more than one. Shown in the image below.

How do I count my window panes?

Most of our clients find it is easiest to gather their own pane count. This is typically a fast and easy process that will allow us to give you an estimate of the cost of the job. We recommend that you take a pen and paper and walk the perimeter of your home to count up the window panes. Our over-the-phone estimates are primarily for your convenience and to give us an idea of the scope of work involved as well as the amount of time the job will take.
Counting window panes for pricing window cleaning
Can I change or cancel my service?
Yes you can, we understand that life does not always work out the way we planned! We do appreciate if you can give us enough warning prior to the event so we can book in other work.
Whats the minimum charge?
We have a minimum charge of $80 per customer - this price is never added onto a base price. It for instances like this - you have 16 peices of glass. $4 x 16 = $64 this falls under our minimum charge. So you would be charged $80. Make sense? If not please feel free to call and discuss.